How it works

How it works
Container Distribution
Upon launch, each unit receives a standardized trash container
(e.g. 13-gallon bin or bag receptacle).
Resident Sets Out Trash
Each evening residents place their trash cans (and separate recyclables, if provided) outside their door.
Collection by Valet
The valet team visits each unit, empties the container via leak-proof satchels or carts, and returns the bin (if reusable) to the resident’s doorway.
Transport & Disposal
The collected trash is taken to the on-site dumpster, compactor, or recycling bins.
Missed Pickup Follow-up
If any unit is missed (due to obstruction, late set-out, etc.), the system flags it so the team can return and remedy.

Implementation Tips & Considerations
Container Distribution
Launch with a “Resident Appreciation Day” or orientation event. Provide brochures or door-hanger reminders detailing how to use the service (when to set out, what types of bags, recycling rules.
Standardized Containers & Labeling
Use identical bins/labels so valets can easily identify what belongs to the service.
Consistency & Reliability
Nightly or consistent schedule is critical for resident trust.
Service Quality & Staffing
Use trained, insured, background-checked valets, in uniforms, to reflect professionalism.
Recycling & Bulk Items
If recycling is offered, clearly label and schedule it. Also decide whether
bulk item pickup (furniture, mattresses) is included or handled separate.




